Skyrise

Hello Everyone,

I'm a newbie here. I'm trying to find a work in Malaysia and I'm wondering if you would happen to know any opening there.

Below are my qualifications:

SKILLS
- Pro*C
- SQL (Structured Query Language)
- C
- UNIX
- Oracle PL/SQL
- Oracle Retail
- SQL Developer
- Oracle TOAD
- Web Oracle Sales Analyzer

ADDITIONAL SKILLS
- Systems Analysis and Design
- Software Documentation
- Team Handling / Leadership
- Technical Support
- Application Support

EXPERIENCE

TECHNOLOGY CONSULTANT II, HEWLETT-PACKARD || JANUARY 2011 - PRESENT
(Level 3 Support)

Roles and Responsibilities:
- Developing and deploying into production an IT solution that meets specifications
- Developing medium to high complexity technical solutions in a business environment (with minimal supervision)
- Providing Level 3 support and ensuring SLAs are met
- May act as Project Manager for low to medium complexity projects
- Adhering to internal and customer application standards, and a structured software development lifecycle for all projects, regardless of size, location, or impact - including the use of approved templates and tools
- Escalating requirements/resource issues during development
- Providing technical support for requests from release managers and service management
- Reviewing code and ensuring compliance to technical design and coding standards
- Debugging code and fixing defects
- May participate in screening and interviewing of potential team members
- Resolve uncommon or unusual type of incidents (research reason/solution)
- Share knowledge with level 2 support to make sure they can solve recurring problems
- Implement ad-hoc fix on production if needed (in cooperation with 2nd level, on their request)
- Fill in the 'solution' part in change requests

SENIOR SOFTWARE ENGINEER, ACCENTURE MANILA || MAY 2006 - DECEMBER 2010
(Level 2 Support)

Roles and Responsibilities:
- Send daily offshore handoff for Onsite Coordinators, Service Managers and Operations Lead/Managers.
- Send weekly ticket stats to leadership
- Oversee/Drive Weekly team meetings
- Attend weekly calls with RMS onsite coordinator
- Review/Approve RFC (Request for Change)
- Review/Approve Shift Schedules
- Review the required metrics deliverable
- Ensure escalation process is followed
- Work with shift leads to ensure issues from onshore handoff is assigned
- Review Time Reports and Shift Premiums of the RMS team before the deadline
- Attend and participate weekly leads meeting
- Handles and drives incident during shift
- Sends Supply Chain Status Communication emails to business whenever there's an issue or incident. This includes working with the Incident Manager to ensure correct incident email communication is sent
- Raise any risks identified to the management
- Dial In to business meetings to support  RMS onsite coordinator for any additional details needed about deliverable/tasks/ticket
- Maintain an Issue tracking sheet for the team that contains escalated issues thru tickets and emails. This includes deliverables requested during a business meeting
- Manage shift resources
- Attend to issues pertaining to the shift
- Create schedules for the team
- Ensure reject reprocessing and monitoring is executed during shift


I can forward my resume if needed.

Thanks in advance! 

Sana ka pla expert?  Baka may maitulong ako. send mo resume sakin.

@skyrise - PM sent 

Had receive your resume! I keep you updated, pag meron match sa profile mo... Kasi for Now Only .NET and JAVA developer Hiring namin.

Ok po... sana magkaron ng match 

Thank you! 

sa software application / database ba expertise mo?

@lildrummerboy - to be more specific Application/Technical Support yung expertise ko 

Someone from an agency here in the Philippines have just called me, offer a position in Malaysia, for a telco company...

PM me those who are interested.

Ayus ayus...

Keep it up...

=)

Dumarami na tayo sa forum...

Di ko lang alam if my opening pa sa L2 - Technical Support team namin...

Thanks Sir..

pag meron lemme know.. 

Hello Kababayans!

Can you please help me find a job or any opening for Architect, Interior Designer, QC or any job related in my field. If you can refer me to any agencies based in KL, that would definitely great. Thank you so much for the help!

Thank you in advance!

hello po mga kababayan!

Ako po si schlum and i'm a newbie here, wala pa ako sa malaysia pero gusto ko na sanang mag hanap ng work and know more about malaysia.'The cost of living, working environments, culture of malaysia, etc..

I am a civil-structural engineer with almost 10 years of structural design and steel detailing experience. Please refer me naman if may opening sa mga company nyo. I can send my CV to you for more details 

Thank you.

Someone from an agency here in the Philippines have just called me, offer a position in Malaysia, for a telco company...

PM me those who are interested.

Hi, what post exactly for a telco company? I've handled a telco account before, customer service dept.... is this still open btw?